For Contact Centres
Extend structured contact support beyond the centre.
Give selected families one shared system for arrangements, handover records and communication, support remote call oversight where appropriate, and make your service visible to parents seeking supported or supervised contact.
The practical problem
Structured contact does not begin and end at the centre door. Families may still need clear arrangements, handover information and consistent boundaries before and after a session.
What a paid plan changes
Structured handover and contact records
Remote call oversight where appropriate
Visibility to parents seeking supported or supervised contact
See the workflow
Review organised records when a parent grants access.
The portal can show the wider thread and surrounding context. It does not decide what is relevant, create court-approved evidence or replace your professional judgment.
How it fits
From client setup to read-only review
Assess suitability
Decide whether the app fits the family's contact and safeguarding arrangements.
Set up the family
Allocate an included active family seat and give both linked parents joining instructions.
Support contact
Use the shared structure around arrangements, handovers and appropriate remote call oversight.
Review and close
Access records only after permission, then revoke sponsored access when the placement ends.
Free access and paid plans
Viewing a record is free. Providing the app and promoting your service are paid.
Free Professional Access
- Verified professional account
- Read-only portal access after parent permission
- No active family seats
- No Get Help business listing or promotional benefits
Paid Professional Partner Plan
- Professional dashboard
- Included concurrent active-family capacity
- Allocate, revoke and reuse family seats
- Category-specific paid Get Help placement once reviewed and manually published
- Logo, tagline and tracked campaign parameters on the outbound link
Featured Partner — paid placement. Paid placement is advertising and is not legal, professional or safeguarding endorsement.
Recommended starting plan
Practice: 25 active client families — £225/month
One active family seat covers both parents in one linked family. Seats are concurrent capacity: revoke sponsored access when support ends and reuse the released capacity.
Paid visibility
What a paid Get Help placement currently includes
Category-specific placement
Emma manually publishes your listing in the relevant Get Help category after reviewing the submitted details.
Plan-based position
Higher-tier paid plans are placed above lower-tier paid plans and basic commercial entries. Essential public-interest resources remain available.
Logo, tagline and website action
The checkout collects your logo, website, category and short tagline. Outbound links include UTM campaign parameters for referral identification in your own analytics.
No exclusivity or guaranteed enquiries. The current service does not include a partner analytics dashboard or monthly performance report. Those benefits will not be advertised until the supporting reporting exists.
“Featured Partner — paid placement” identifies advertising. It does not mean The Coparent App has endorsed or guaranteed a provider, its advice, outcomes or safeguarding practice.
Frequently asked questions
Clear answers before you choose
Does the app replace supervised contact?
No. It can support structured arrangements but does not replace a contact centre, safeguarding plan or professional oversight.
Is remote call oversight always suitable?
No. Suitability should be assessed for the individual family and service context.
Can seats be reused?
Yes. Revoke sponsored access when support ends to release active-family capacity.
Is free portal access still available?
Yes. Verified professionals can use read-only access after parent permission without buying a Partner Plan.
Extend structured contact support beyond the centre.
Start with the smallest plan that covers the number of client families you want to support at one time.