The Coparent App only works when both parents are using it and are linked into the same shared parenting thread.

The app is available on both Apple and Android devices. Each parent should download the app, create their own account, and use their own device.

• Go to Settings.
• Open Link Parent.
• Enter the other parent’s email address carefully.
• Send the invite.
• Ask the other parent to check their inbox and follow the instructions.

AI Mode is there to help when communication between parents is difficult, stressful, or includes language that one parent is not comfortable with.

When AI Mode is turned on, both parents will have their draft messages checked by the app’s AI model before sending. If needed, the AI will suggest a calmer, clearer version of the message.

• Both parents can edit their message as many times as they want before choosing to send it.
• The AI does not send messages automatically. The final decision to send always stays with the user.
• Draft messages are not stored as part of the parenting record.
• Drafts are only used temporarily so the AI can understand the context while helping with the rewrite.
• Draft messages are not included in exports.

Boundary Mode is there for situations where one parent is receiving more messages than they are comfortable with.

When Boundary Mode is turned on, both users can only send up to 3 messages until a response is received. Once the other parent replies, the 3-message counter resets.

• Boundary Mode helps stop one parent being overwhelmed by repeated messages.
• It encourages both parents to think more carefully before sending.
• Only the person who turns Boundary Mode on can turn it off.

Notification Boundaries, also called Quiet Mode, let a user choose when they do and do not want to receive notifications from The Coparent App.

This is useful if messages from the other parent are affecting sleep, work, lunch breaks, family time, or any part of the day where notifications are becoming stressful or disruptive.

• The user can choose the times when notifications are allowed.
• Outside those selected times, normal message notifications will be muted.
• Messages are still kept in the app and can be read later.
• Quiet Mode does not delete messages, block the other parent, or stop the parenting record from being created.

Use the calendar to keep shared parenting dates in one place.

• Handovers
• School events
• Medical appointments
• Birthdays
• Holidays
• Clubs and activities
• Important deadlines
• Meetings or parenting discussions

Use Expenses to keep a clear record of child-related costs.

• School uniform
• School trips
• Clubs or activities
• Childcare costs
• Agreed shared purchases
• Receipts for child-related items

When adding an expense, include:

• What the expense was for
• The amount
• The date
• Any notes needed
• A receipt or supporting photo, if available

Use Documents and Photos to store useful parenting records so they can be found later.

• School letters
• Medical information
• Appointment letters
• Receipts
• Handover-related photos
• Important forms
• Child information documents
• Evidence of agreed arrangements, where appropriate

Photos can also be used in a positive way. Parents may want or need to share pictures of their child, especially where a court order includes photo sharing or regular updates.

Meetings are designed mainly for contact between a child and parent, not for adults to use as an alternative to written communication.

Adult communication should normally stay in the chat so there is a clear written record of what was said and agreed.

The reason these are called meetings, rather than normal calls, is that they are arranged. One user cannot simply call again and again until the other person answers. Both parents should know when the meeting is expected to happen.

Meetings can be used for:

• Parent and child voice contact
• Parent and child video contact
• Agreed contact times
• Contact arranged under a parenting plan or court order

The app does not include call recording. Adding built-in recording would increase the cost of the app for something many phones can already do natively, depending on the device and local rules. Users are responsible for following any laws or court orders that apply to recording calls.

• The monthly call allowance is 120 minutes across voice and video meetings.
• The time starts counting down as soon as one person starts the meeting.
• If someone repeatedly starts meetings without the other person joining, they will use up their own monthly allowance.

Use Journal, Check-ins, and Records to keep track of important parenting information over time.

• Concerns
• Behaviour changes
• Health updates
• Emotional wellbeing
• Handover notes
• Missed arrangements
• Follow-ups needed
• Patterns that may be important later

The Coparent App is not for emergencies, abuse, harassment, or legal advice.

• Emergencies — call emergency services.
• Threats or abuse.
• Harassment.
• Stalking or intimidation.
• Anything that puts you or your child at risk.
• Legal advice.
• Medical advice.

If you have trouble with login, linking, missing messages, uploads, calendar events, meetings, or a feature not loading, contact support.

When contacting support, include:

• What you were trying to do
• What happened instead
• When it happened
• Your account email
• Screenshots, if safe to share
• The device you are using, if relevant